FAQ

What is your shipping policy?

We ship all our products via USPS. Within the US, nail decals ship free, tees ship for $4, and the plush ships for $6. International shipping is based off weight and size estimates.

How long do I have to wait for my sweet merch to arrive?

Please give us 24 hours to process orders during our work week which is Tuesday through Friday. We will ship the products out the day after. Domestic shipping can take up to 10 business days depending on where you're located. International orders can take over a month depending on which country it's shipping to.

Can I return a product?

If there is something wrong with your order please email us at store@nixhydra.com so we can assist you!

Is there a way to stay informed about a new product?

Make sure you follow us on social media! Links are at the bottom of this page.

I really wanted a certain product but it's out of stock! How can I get it?

Please send us an email at store@nixhydra.com! If we get enough requests then we have no choice but to make more merch :)

I lost my nail decal instructions. How do I put them on?

1. Apply a base color to your nails and allow to dry completely. Use a light color for best results!
2. Cut out one of the nail decals. Get as close as possible to the design.
3. Remove the clear film. Apply the nail decal, design side down, onto fingernail.
4. Press down gently with a wet cloth for 15-20 seconds.
5. Remove and dispose of paper.
6. Apply 2 coats of a top coat nail polish to help protect your nail art.

My Egg! plush arrived and it's not quite egg shaped!

Sometimes the Eggs get a bit wonky during shipping. Give your Egg a fierce hug (or two) to help shape it back to the egg shape :)

How do I take care of my Egg! shirt?

1. Turn shirt inside out
2. Machine wash on the delicate setting with cold water OR hand wash (we always hand wash our Egg! shirts!)
3. Hang dry

If you need to iron the shirt, turn shirt inside out and use the lowest setting on your iron.

My Egg! shirt has a slight imperfection. Why?

Applying the foil Egg is a delicate process because the foil itself is delicate! It is normal that there are some imperfections. If you want to avoid creating any, we highly suggest hand washing your shirt.

What size shirt should I get?

The shirts are woman's sizes and are loose in nature. We suggest sticking to your size. If you are between two sizes, go with the smaller of the two. If you're still not sure, email us at store@nixhydra.com so we can help you out.

I entered the wrong info for my order. How can I fix that?

Email us ASAP at store@nixhydra.com!

Woah! Why is it so expensive for shipping the plush internationally???

Unfortunately, that's the cheapest option to send a plush out to you :(

I have a question that isn't here!

Email us!! >> store@nixhydra.com <<