What is your shipping policy?
We ship all our products via USPS. International shipping is based off weight and size estimates.
How long do I have to wait for my sweet merch to arrive?
We will ship the products out within 3-4 weeks unless specified otherwise on the product listing. Domestic shipping can take up to 10 business days depending on where you're located. International orders can take over a month depending on which country it's shipping to.
Can I return a product?
If there is something wrong with your order please email us at firstname.lastname@example.org so we can assist you!
Is there a way to stay informed about a new product?
Make sure you follow us on social media! Links are at the bottom of this page.
I really wanted a certain product but it's out of stock! How can I get it?
Please send us an email at email@example.com! If we get enough requests then we have no choice but to make more merch :)
My Egg! plush arrived and it's not quite egg shaped!
Sometimes the Eggs get a bit wonky during shipping. Give your Egg a fierce hug (or two) to help shape it back to the egg shape :)
I entered the wrong info for my order. How can I fix that?
Email us ASAP at firstname.lastname@example.org!
Woah! Why is it so expensive for shipping the plush internationally???
Unfortunately, that's the cheapest option to send a plush out to you :(